Privacy Policy

1. Information We Collect

1.1 Personal Data

We collect the following personal information to provide our services:

• Name: To personalize your experience and facilitate effective communication.
• Email: To send account updates, security alerts, and essential service communications.
• Payment Information: To process your subscriptions or orders securely via our payment processors.
• Social Media Authentication Access Keys: To enable seamless cross-posting functionality across your connected social media accounts.

1.2 Non-Personal Data

We utilize web cookies and similar tracking technologies to collect non-personal information, including:

• IP addresses, browser types, and device information.
• Usage patterns and navigation trends.

This data is used solely to enhance your user experience and improve our platform's performance.

2. Purpose of Data Collection

We collect and process your data to:

• Manage and process orders/subscriptions.
• Enable automated cross-posting to your linked social media profiles.
• Provide dedicated customer support.
• Keep you informed regarding your account status and platform updates.

3. Third-Party Integrations (YouTube & Google)

Portalio utilizes YouTube API Services to facilitate video cross-posting. By using these features, you agree to be bound by the:

• YouTube Terms of Service
• Google Privacy Policy

We encourage you to review these documents to understand how Google and YouTube manage your data.

4. Data Sharing

We value your privacy. Portalio does not sell your personal data. We only share information with third parties when necessary to:

• Process payments.
• Execute social media posting (e.g., sending your content to YouTube or other platforms via their respective APIs).

5. Children's Privacy

Portalio is a professional tool and is not intended for use by children. We do not knowingly collect data from individuals under the age of 13 (or the applicable legal age in your jurisdiction).

6. Data Protection & Security

We take the security of your sensitive information seriously:

• Encryption: Your OAuth access keys and sensitive credentials are encrypted using industry-standard protocols both in transit and at rest.
• Security Disclaimer: While we use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Users will be notified of any significant changes via the email address associated with their account.

8. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Email: [email protected]